Shipping Information

Please Note as all our items are custom made to order, our current production time is 3-4 weeks. 

If ordering over a public holiday period such as Christmas, please add on a week to our turnaround time. 

Why so long?

We try to source the most unique styles, colours and sizes to cater for everyone, meaning we do get a lot of our kicks from the US and UK.  Due to COVID-19, these items are taking longer to arrive to us and then once they arrive, we then put all our love and effort into customising, drying and shipping off your beautiful items.

As our shoes are custom made to order, we do not offer exchanges or refunds so please make sure all sizes are correct before ordering. 

Shipping

We ship worldwide using Australia Post. Shipping is calculated at checkout.

Express shipping takes 1-2 business days after the item is shipped, and standard shipping is 3-5 days within Australia.

International Shipping is available too and we have several options for shipping at checkout.  International shipping times vary, however Standard takes approximately 5-15 business days and Express takes approximately 3-10 working days. COVID may cause delays in these times.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.